Onesie FAQ

Do you have any drop seat / butt flaps?
Yes, limited few – please search on website under product / dropseat.

Do you post daily?
POSTING 3 TIMES A WEEK VIA NORMAL POST - unless requested as priorty, ask first for express - additional charge

Do you post express?
not unless asked  for and paid for prior to final payment.

Do you have any onesies without feet?
No we do not.

Do you have any onesies without hoods?
No we do not.

Do you do custom designs?
No we do not. (nothing with your own fabric, no ‘costumes’, etc).

I have emailed you but have not got a response?
Emails are normally replied to within 48 hours – or please check your spam/junk email folders, and add us.

Product Care/Washing Instructions?
We recommend washing our products in cold water in a delicate cycle. Please air dry for best results or tumble dry with no or very low heat. Chenille items may need to be washed separately.

Is your company Australian owned?
Yes it is – PROUDLY AUSTRALIAN OWNED AND RUN.

Can I order without a credit card?
We offer several payment methods, including PayPal, EFT, Visa. Some payments take longer to clear than others, items will be posted within 24 hours of payment clearing.

Exchanges?
If you have chosen a wrong size, this can get returned to us, including the onesie in the original bag, a self addressed PREPAID return envelope, and a note with your order number– stating correct size and 2- 3 choices of replacement patterns. This ends up being a costly exercise for you – our customer, so please read the sizes and descriptions.

Styles?
Unless stated otherwise, all onesies have Hoods, fitted feet and pockets.

Patterns?
There are over 30 different fabric patterns to choose from.

Fabric?
I have Fleece

 

Drop seat?
I have a few drop seat (butt flap) patterns they are $5 more than my regular fleece prices and fall under product / dropseat.

Stock?
All my stock is pre-made.

EFT?
All EFT’s – please use your order number as a deposit reference. EFT's to be paid for with in 24 hours of purchase.

Interstate?
I post express daily.

Posting?
I post daily Monday ~Friday - any orders received before 8 am will be processed on that day. Delivery is normally 1 – 2 business days. If you are not going to be home, leave a note for postie to leave the parcel in a safe place for you. We – Deb’s Onesies and its staff, will not be held responsible for any items lost or stolen.

Sizing?
Below is a guideline. once you have seen the sizing decide on if you would like it fitted or loose. If you are a borderline height – then go up or down according to your weight:

  • XXS approx. 125 cms – 130 cms (up to 4’2 ) up to 30 kgs
  • XS approx. 145 cms – 152 cms (4’10 – 5’3) up to 52 kgs
  • S approx. 155 cms – 170 cms (5’3 –5’7) up to 75 kgs
  • M approx. 165 cms - 180 cms (5’5 -5’11) up to 100kgs
  • L approx. 181 cms – 192 cms (5’11 – 6’4) up to 125 kgs
  • XL approx. sold out
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